Support for VPN Luck
One-person support team. Read the FAQ, then write to hello@pn-site-v2-pn9.pages.dev.
Send us a message
Fill in the form below. We read every message and reply within 48 hours.
Getting Started
Do you share data with governments?
We publish a quarterly warrant-canary update and no data has been disclosed.
What's your retention policy?
No connection logs. Only billing email for 30 days after cancellation.
Billing & Subscription
Is VPN Luck really private?
Yes — VPN Luck never logs session metadata, DNS requests, or payment identifiers.
How does VPN Luck handle my data?
Your data goes no further than necessary. We retain only billing email, for 30 days after cancellation.
Privacy & Data
What protocols does VPN Luck support?
VPN Luck supports WireGuard and IKEv2 out of the box. OpenVPN is optional.
Do you allow P2P?
Selected regions allow peer-to-peer traffic. See the support page for details.
Troubleshooting
How do I cancel VPN Luck?
Open Settings → Account → Cancel. No forms to fill.
Does VPN Luck work in restrictive regions?
We maintain dedicated routes. Contact us if a region is blocked.